Shipping Policy
Order Processing
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All orders are processed within 1-3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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Please ensure your shipping information is accurate to avoid delays.
Shipping Methods & Delivery Time
We work with trusted dropshipping suppliers to deliver your products worldwide. Delivery times may vary based on your location and the product you order.
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Standard Shipping: 10-20 business days
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Expedited Shipping (if available): 5-10 business days
Please note that delivery times are estimates and may be affected by customs processing, holidays, or unforeseen circumstances.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and the selected shipping method.
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Some promotions may include free shipping; terms will be specified on applicable product pages or during checkout.
International Shipping
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We ship worldwide, but customs fees, import duties, and taxes may apply and are the responsibility of the customer.
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Delivery times for international orders may be longer due to customs processing.
Order Tracking
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Once your order ships, you will receive a confirmation email with tracking information.
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You can use this tracking number to monitor your shipment’s progress.
Lost or Damaged Items
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If your package is lost or arrives damaged, please contact us within 7 days of receiving your order at support@bitrova.shop.
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We will work with the supplier and carrier to resolve the issue promptly.
Changes to Shipping Policy
Bitrova reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page.
Contact Us
If you have any questions about shipping, please reach out:
Email: support@bitrova.shop